Tell us the safe
Read out the make and model on the door, and say whether it is a dial, a keypad or a key. Tell us what it is doing and whether anything has been tried.
Locked out of your own safe? We open dial, keypad and key-lock safes at your home or business in Vancouver, and set a new combination once it is open. Call 604-227-9083 with the make and model.
Fig. 01 — Vancouver, BCAll of it is done where the safe stands. Safe work is booked, not rushed.
Safe work is a separate trade from door locks. Before any tool touches the door, we need the make, the model and the type of lock fitted to it.
The lock sets the total, not the box around it. Give us the make and model and the total for your safe is confirmed on the call before a technician is sent.
Drilling or a lock that has to be replaced afterwards can change the total, and you hear that before the work starts.
Our prices are on our locksmith prices page.
See our locksmith prices →Read out the make and model on the door, and say whether it is a dial, a keypad or a key. Tell us what it is doing and whether anything has been tried.
We check ID and proof the safe is yours, then test the simple causes first: power, the override keyway, bolts binding. Arrival is confirmed on the call.
Once open, you choose the new combination and we run the lock through it with the door held open. Worn parts are priced before anything is ordered.
Home and office safes, opened with your ID checked first.
A small home safe with a lit keypad and an override key is the call we get most. The code is forgotten, or the batteries have gone and the bolt will not throw.
We test power and the override keyway first, then open it and set a new code with you.

Office keypad boxes and wall-mounted code locks hold keys and documents for a whole team. A code that nobody has kept, or a unit that stops responding, locks everyone out.
We open it for an authorized person, then re-code and test it before we leave.

A safe is the one thing in a home somebody else would most like opened. We check every time, even when it is plainly fine.
Photo ID that matches the address, or the unit number in a condo.
Photo ID, plus a note from your landlord or strata that the safe is yours or that you may open it.
Someone who can authorize the work for the company, not whoever is on shift. More on commercial locksmith work.
Wall and floor safes turn up in older houses, such as those in Shaughnessy. The combination rarely transferred with the title.
A mechanical lock that sat shut for decades is usually dry. We open it, then service the lock so you are not calling about it again next year.
A floor safe set into a slab can't be moved without concrete work, which is a different trade. We open and re-code it where it sits.
In a tower, the safe is usually a small keypad box in a closet. It holds your own things, so we open it inside your unit.
The most common fault. The keypad lights, but the motor has no current to throw the bolt.
The code was set by a previous owner or a guest and never cleared. We open it and set a new one.
Ask your strata before drilling a concrete slab. A light box on a shelf is only a container that can be carried off.
Lobby, parkade and common-area locks belong to your strata. We open the safe inside your unit only. Strata towers in the West End are common.
Forcing a safe is how an opening becomes a replacement. A few things to try, and a few to leave alone.
Safe work is usually booked. A business that cannot trade without what is inside should see emergency locksmith.
Often, yes. Give us the make and model on the call and we tell you whether the lock can be opened without drilling. We check ID and proof the safe is yours first.
We start with non-destructive methods and drill only if the lock leaves no other way in. If drilling comes up, you hear it before any work starts.
Photo ID that matches the address, plus proof the safe is yours to open. A tenant needs a note from the landlord or strata. A business needs someone who can authorize the work.
Stop turning it and call. A dial that spins freely can mean a loose part inside the lock, and more turning can make the job harder. Describe what it is doing on the call.
No. A box inside a bank vault belongs to the bank and its own process. We work on safes in homes and businesses.
Mobile safe work across the city of Vancouver and the UBC area.
Each area page covers the doors, buildings and safes we see in that part of the city.
View Service Areas ↗Tell us the make, the model and what the safe is doing. We confirm the price and arrival on the call.